Introduction to Outlook Folders
The importance of Mail
Recognising Outlook Symbols
IntelliSense (AutoDate)
Categories
Contact Management
Creating Contacts
Import Contact Data from other Applications
Different Views of Contacts
Filtering Contact Information
Add Information to a View
Sort Information in a View
Group Information in a View
Saving Views
Printing Views
Contact Management with the Journal
Inbox
Inbox Messages - Views
Auto Preview
Outlook Notes
Calendar
Calendar views
Date Navigator
Formatting Calendar Views Appointments, Meetings & Events

Creating Appointments
Enter an Event
Plan a meeting
Altering Meeting Arrangements.
Recurring Meetings
Responding to Meeting Requests
Task List
Create a new task
Delegating a Task
Accepting a Task
Printing Tasks
Creating Tasks from other Applications
Create & Send Mail
Create Mail
Inserting Objects into Mail
Send Mail
Recall a Message
Views, Grouping & Sorting
Personal Distribution Lists
Journal
Changing Journal Entries
Journal Entries